@Syed wrote:
About 12 hours ago we noticed that our playout server was unresponsive. We tried various methods to revive it, but it is unfortunately not even booting. Ideally, we would have a hot spare, but we are in the process of upgrading our server(s), so a redundant server was not installed.
A new machine is currently being built and tested. It will depart for Europe tomorrow afternoon and hopefully clear customs and then be installed by Thursday afternoon. Fingers crossed.
Sorry for the interruption in service. We're working hard to get this back up as soon as possible.
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